Frequently Asked Questions
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How long do I have access?
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Access, updates, and rewatch policy.
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How long do I have access?
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Access, updates, and rewatch policy.
Lifetime access with all updates. If we refresh lessons or add new case studies, they appear in your library automatically. You can watch on desktop or mobile anytime.
Do courses include a certificate?
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Completion proof and verification.
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Do courses include a certificate?
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Completion proof and verification.
Selected courses include a verifiable certificate. If included, you’ll see it on the course page after you complete the required modules and final assignment.
What is the refund policy?
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Time window and eligibility.
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What is the refund policy?
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Time window and eligibility.
A straightforward 14-day refund if you haven’t completed more than 20% of the course. If you’re unsure, start with the first modules and evaluate the workflow before committing deep time.
Are there prerequisites?
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Beginner vs. advanced tracks.
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Are there prerequisites?
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Beginner vs. advanced tracks.
Beginner modules start from zero; advanced modules list prerequisites on the catalog modal. If you can set exposure and focus confidently, you’re ready for most intermediate lessons.
Do I need specific gear?
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Camera, lens, and accessories.
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Do I need specific gear?
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Camera, lens, and accessories.
Use the camera you have. The emphasis is on decisions, timing, and narrative. A prime lens can help you move with intention, but it’s not required.
How much time should I plan per week?
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Pace recommendations for steady progress.
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How much time should I plan per week?
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Pace recommendations for steady progress.
Plan for 2–4 hours/week for lessons plus 1 short field session. The fastest improvements come from repeating the same assignment in different light and locations.
Is reportage photography “hard” to learn?
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Expectations and common hurdles.
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Is reportage photography “hard” to learn?
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Expectations and common hurdles.
The technical parts are learnable quickly; the challenge is consistency: reading scenes, anticipating gestures, and editing for story. Our workflow breaks it down into repeatable steps and checkpoints.
Do you cover ethics and consent?
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Approach in public spaces and sensitive contexts.
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Do you cover ethics and consent?
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Approach in public spaces and sensitive contexts.
Yes. We discuss consent, responsible storytelling, avoiding harm, and how to navigate “no” respectfully. You’ll also get practical scripts for approaching subjects and handling conflict calmly.
How do I get support if I’m stuck?
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Help channels and response time.
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How do I get support if I’m stuck?
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Help channels and response time.
Use the course Q&A and reference the lesson timestamp and your intent for the scene. You’ll get actionable feedback on framing, sequencing, and edit selection—not just gear advice.
Can I share my login or course files?
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Account and content usage rules.
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Can I share my login or course files?
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Account and content usage rules.
Accounts are intended for individual use and materials are for personal learning. If you need a team license for a studio or school, contact support to arrange the right access.
Do the lessons apply to travel and events?
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Adapting reportage principles to real-world jobs.
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Do the lessons apply to travel and events?
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Adapting reportage principles to real-world jobs.
Yes. The story-first approach transfers well to travel, weddings, corporate events, and documentary projects. You’ll learn how to build a coherent sequence under time pressure.
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